CLINIQUE CEO (“DRE NADIA LACHANCE INC.” OR “CLINIQUE CEO”) is aware of the need to protect the information you provide while making use of this website (the “Site”) and is committed to maintain the privacy and security of your personal information (the “Personal Information”), which is any information about an individual that can be used to identify said individual, including, but not limited to, names, addresses, email addresses and dates of birth.

This Protection of Personal Information Policy (the “Policy”) describes CLINIQUE CEO’s practices with respect to the processing of your Personal Information, which includes the collection, use, processing, transfer, storage, or disclosure of your Personal Information associated with your usage of the Site. The application of this policy remains subject to applicable laws including legislation, regulations and the orders of courts or other lawful authorities, other lawful requests, or legal process.

CLINIQUE CEO is committed to respect and protect the privacy of all individuals with whom it interacts. CLINIQUE CEO will always process your Personal Information in accordance with applicable laws and the following principles:

  • Personal Information is only gathered with your consent;
  • Personal Information is kept strictly confidential and secure;
  • Personal Information is only used for the purposes stated; and
  • You may have access to your Personal Information upon request.

Personal information collected

In the course of your interaction with de Site, we may collect or process Personal Information including:

  • Your contact information (name, address, email or phone number);
  • You communication with CLINIQUE CEO;
  • Information about how you use the Site and the devices you use to that end.

General usage data: In some cases, Personal information that includes technical properties and general usage information of software and hardware utilized in conjunction with the Site might be processed (e.g. types of web browser, referring or exit web pages, operating system version, hardware model of your device or personal computer platform, IP address.

We do not collect sensitive information, such as your political or religious beliefs, ethnic background, sexual preference, health, or any other sensitive information. We do not actively seek to collect information about minors. If you have any concerns about your child’s privacy in relation to the Site, or if you believe that your child may have share Personal Information, please contact us.

Cookies and tracking pixels

A cookie is a small text file or piece of data that is download to and stored on your computer or device when you visit a website (“Cookies”).

A Tracking Pixels is a very small graphic element with a unique identifier that can used on our Site to measure your interactions with the Site and the services offered (the “Pixels”).

By using the Site, you consent to CLINIQUE CEO using the Cookies and Pixels which enable CLINIQUE CEO, among other things, to recognize you when you visit the Site so as to customize your browsing experience based on your preferences and provide a customized offering of services and products on our Site or any other website.

Most browsers are initially set to accept Cookies. You can usually change your browser settings (which will also have an effect on Pixels) to (i) refuse Cookies or to indicate when a Cookie is being sent; or (ii) remove or block browser Cookies, but that may impact your ability to use the Site as it may not work well or at all.

How we use this information

Except if where required by law, we only use your Personal Information you provide to deliver the specific information or service you have requested, and we will not use your Personal information for any other purpose without your express consent. The processing of your Personal Information is based on either (i) our legitimate interests for providing you services that you have requested or your customer relationship with us; or (ii) your consent was requested.

How we store your personal information

We are committed to ensuring your Personal Information is kept secure and confidential and not kept for longer than is necessary for the purposes they were processed. When your Personal Information is no longer necessary, it will be deleted.

From time to time, we may ask other members of our group, or third parties service providers, to help us manage the information technology systems that are used to process your Personal Information. Some of the systems may be outside of Canada.

We will only transfer your Personal Information to a third-party service provider or overseas, where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any Personal Information being processed and compliance with applicable privacy and data protection laws. These measures may include use of standard contractual clauses. You may request further information on the legal security measures used for such transfers via the contract details given in this Policy.

How we secure your personal information

We have appropriate security measures in place to prevent an unauthorized use, access, or accidental loss of Personal Information. We also seek to ensure our service providers to do the same.

Information sharing and disclosure

We do not sell or rent any Personal Information to any third party except as provided herein. We may have to disclose Personal Information in response to legal process, for example in response to a court order or in response to law enforcement agency’s request, or where we believe it is necessary to investigate, prevent or act regarding illegal activities, and as otherwise require by law.

Your rights regarding the personal information provided to us

General rights applicable to all users

If you would like us to delete or correct your Personal Information from our records, please contact us using the contact details below and we will respond within a reasonable time. Please note that we may be required to retain certain information by law or for our own legitimate business purpose.

If you exercise the rights above and there is any question about your identity, we may require you to provide information to prove your identity.

Our responsibility for external links

This Policy is limited to the Personal Information which we collect and use via the Site. We may provide links to external elements or third-party websites, including, but not limited to social media sites such as Facebook, Twitter, and LinkedIn. If you follow these links, you should use these sites in conjunction with their applicable user and privacy notices. Furthermore, we can have no responsibility for the information collected by any third party under those circumstances and we cannot be responsible for collection, usage, and protection of any information which you may provide.

Contact Us

If you have any questions about our approach to privacy or you would like to exercise any of the rights mentioned in this Policy, you can contact our Data Protection Officer in the following way:

1240 av. Beaumont, suite 125
Mont-Royal, Québec H3P 3E5
Attention : Data Protection Officer